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We have put together all the comprehensive template policies and procedures for support workers.


Whilst it may seem like you only need a few for your business, you are only small, and it's just you; each of these has been put together to meet the legislation requirements, which is over and above NDIS guidelines. 


Generic templates that form the basis of your business.


As a business owner its important to have policies and procedures in place to refer to as part of running your business.


Over 40 Policies and Procedures for you to personalise and adapt to suit your business. Policy and Procedure manual includes risk management, incident management, compliance and complaints management and more.  


Its important to review them and adapt them to suit your business requirements and services 



Access for 30 days, download link on invoice. We encourage you to save it onto a USB. Digital documents are non-refundable

Aboriginal and Torres strait islander

Access to services


Behaviors of concern


Code of conduct

Complaints and feedback


Conflict of interest

Continuity of services

Covid 19

Documentation and communication

Dress code

Duty of care


Food Handling

Hand hygiene

Independence and Informed choice

Individual values and beliefs

Information management

Management of waste

Mealtime management

Medication Management

Mobile phone use

Money Handling

No smoking

Participant consent

Participant continuous improvement

Person centered

Privacy and dignity

Quality Management

Receiving gifts

Reportable incidents, accidents and emergencies

Responsive Support provision

Professional boundaries

Risk Management

Safe environment

Service agreement

Social media

Support planning


Transition or exit of services

Transport and travel

Work Health and safety

Working with Children

Zero tolerance.


All have been updated to meet current disability services and inclusion act 2023 which came into effect 20th December 2023


You have 30 days from the time of purchase to download them.

No refund is provided on the purchase of digital documents.


Sole Traders Policies and Procedures

$850.00 Regular Price
$650.00Sale Price
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